Mechanics step up a gear as business accelerates
11th February 2015
A well-known Worcester tyre and mechanics firm is celebrating a range of new contracts after becoming part of the national HiQ network.
The former Airora Tansells garage, which has become HiQ Upton-upon-Severn, is now supporting commercial and passenger fleets for the Highways Agency, Ministry of Defence and West Mercia and Warwickshire police force.
To cope with the extra demand, owner Lee Symmonds has increased staff numbers to six fully-qualified mechanics, whilst support from the fast-fit tyre specialists has seen the company’s vehicle fleet double with the addition of three vans.
Symmonds also invested around £10,000 of his own money to improve standards at the Tewkesbury Road site having become a franchisee in May, but is already reaping the rewards.
“We had existing contracts with the likes of Severn Waste, Robinsons of Worcester and Worcester Bosch, but these new deals have taken the business up another notch,” he said. “We now have six vehicles on the road 24 hours a day to accommodate for the increase in our commercial jobs, but we’ve also added a mobile HiQ van so that we can cater for regular cars and vans too.
“We’re centrally-based and in an ideal location for companies who have vehicles going across the country. We’re close to both the M5 and M50 and if you were to head 20 miles either way you would be in Hereford, Cheltenham, Gloucester or Birmingham.
“Tansells was the most historic garage in Worcester having been set up in the 1940s and we’re trying to ensure that it can kick on and ensure there are many more years of success ahead.”
Symmonds took over Tansells in 2008 with his brother Paul and, despite the usual sibling disagreements, the duo are thinking of using this success as a springboard for further expansion.
“We get on quite well, to be honest,” Lee admits. “We have the typical arguments over business and the ones that only brothers can have, but we’ve been doing this for almost a decade now so we can’t be doing much wrong.
“We’re keeping our eyes peeled and looking to branch out in to Hereford or Cheltenham, but first we’ve got to make sure our current home is running smoothly following the transition. It has been superb so far and the increase in trade has certainly vindicated our decision.”